Bleepa offers the opportunity to expand Quest’s existing teleradiology service by enabling direct case discussion between requesting clinicians and reporting radiologists alongside the traditional teleradiology reporting model.
Integrated radiology reporting services
Quest is one of India’s emerging teleradiology organisations with customers across India, the UK and throughout Africa. Under the collaboration, Quest will be able to offer a more integrated reporting service to hospitals and trial Bleepa’s technology with a number of its international customers to understand the added value that case discussion brings to traditional outsourced reporting models. In traditional outsourced reporting models, it is often difficult for a requesting clinician to discuss the case with the radiologist who reports it, usually having to rely on email or switchboard coordinated calls in order to get answers to questions about the report. Similarly, it is difficult for the reporting radiologist to get additional clinical information beyond what is contained in the imaging request, but which could enhance the quality of their report. This leads to customer dissatisfaction with many outsourced reporting services.
Quest is one of the first outsourced reporting services to assess the benefits of enhanced communication to their service offering. Both companies believe that case-based discussion will help the outsourced reporting service to feel like a fully embedded clinical service at customer sites, enhancing the value to the customer and helping to improve the quality of the reports generated by improving radiologist access to clinical information at the time of reporting.
Combining Bleepa’s mobile-based technology with Quest’s teleradiology expertise, will create a blueprint for how outsourced services should be integrated into core clinical services using the Bleepa platform and will open growth opportunities for both companies in multiple markets.
“Bleepa is an extremely exciting innovation that will mean that we will be able to offer hospitals highly efficient access to our reporting resources as well as a service to our own customers which is quicker and more efficient than ever before.”Dr Karthik Gopal, CEO, Quest
“This collaboration is expected to put Bleepa in the hands of more clinicians and key stakeholders and we are delighted to have been chosen to enhance Quest’s product offering. Quest brings significant expertise as well as a strong network of contacts, customers and opportunities through which we aim to introduce Bleepa. We look forward to working with Quest and opening up new markets across all international territories.”Dr Tom Oakley, CEO, Feedback Medical