FAQs - Bleepa

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Frequently Asked Questions – what you need to know

This page provides answers to frequently asked questions about Bleepa. Feel free to contact us with any additional questions.

General questions

What is Bleepa®?

Bleepa is a new way of delivering care, connecting teams flexibly over distance and equipping them with the information they need to make informed clinical decisions.

Bleepa is a secure instant messaging system that shares clinical-grade medical images on devices such as a phone, tablet, or desktop with an internet connection. Bleepa connects to all DICOM compliant radiology and cardiology imaging systems (such as MRI, CT, X-ray, angiogram, ultrasound).

What does it do?

Bleepa streamlines patient care and speeds up clinical decision-making by connecting all members of the clinical care team. Bleepa enables case discussion, second opinion services, e-referral management and regulatory compliant multidisciplinary teams. Case discussion is enriched by clinical imaging access. Clinicians receive medical images directly from the hospital imaging archiving (PACS) system and can annotate them to facilitate rapid and informed collective decision making. Clinical decisions are automatically available for medical or legal review if needed.

How secure is it?

Bleepa is a secure, encrypted, zero-footprint application, meaning that no patient data is stored locally on any device. It is manufactured using processes that adhere to the ISO 13485 quality standard, ISO 27001 information security and Cyber Essentials Plus security standards.

Who controls the data?

The hospital controls the data, which is managed by Feedback Medical on behalf of the customer (hospital). It will not be used for any other purposes or exchanged with any third parties.

How much does it cost?

Bleepa is sold on a subscription basis. There are minimal set-up costs and a monthly fee based on the number of people using the system. Please Contact us to discuss your needs.

How easily can it be integrated into IT systems?

Bleepa is powered on a fast, scalable and secure cloud infrastructure; it is compatible with existing PACS frameworks and is easy to install and implement.

How is Bleepa helping the clinical frontline?

When the Pennine Acute Hospitals NHS Trust analysed the impact of Bleepa, they discovered that it:

  • Reduced administrative support – 100% of all inpatient respiratory referrals at Pennine Acute Hospitals NHS Trust can now be managed without admin support freeing time to focus on other tasks
  • Improved response times – inpatient referrals previously taking 2.1 days before the receiving team reviewed are now actioned within 0.4 days (saving of 1.7 days per referral)
  • Accelerated time to care – Bleepa reduced response referral time from 7.5 minutes per referral to less than one minute
  • Improved workflows, processes and enhanced team collaboration

By ensuring you operate in a safe, secure and regulated environment, we shelter you from civil claims.

How can Bleepa help private hospitals?

Bleepa helps to strengthen your reputation as a premier provider and stand out from competitors. Bleepa helps you to attract and retain high calibre clinical talent by offering them the gold-standard in cutting-edge technology to support them in their role and allows you to ease the workload of specialists by triaging patients. Contact us for further information about how Bleepa can help your private practice.

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